Author(s): Özlem SÜRÜCÜ
It can be said that the most important capital resource in tourism industry, where the work life is full of stress and busy, is the element of employee. Having staff with a happy, optimistic and high life level employees will give establishments serious competitive advantages. This study aims to examine the level of optimism, life satisfaction and happiness and the relation among these variables. A questionnaire was administered to 397 hotel employees. The results obtained suggest that hotel employees have moderate level of optimism, life satisfaction and happiness. Besides, it is also determined that there is a strong positive relationship between the optimism level and the life satisfaction levels of employees. This implies that the higher the level of optimism the higher is the life satisfaction and happiness level.
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