THE EFFECT OF LEADER-MEMBER EXCHANGE (LMX) ON ORGANIZATIONAL CYNICISM: A CASE STUDY OF HOTEL ENTERPRISES IN TURKEY

Abstract

Author(s): Hayrullah ÇETİN, Kerem KAPTANGİL

This research is carried out to analyze the relationship between Lmx and organizational cynicism notions. Although there are a few subjects related to Lmx, organizational cynicism notion hasn’t related to Lmx yet. The study aims to fulfill this gap in literature. To diminish organizational cynicism, explicated as employees’ negative merged attitudes towards their organization, is crucial for the point of Lmx and the research. For the research, data were collected 385 employees working in four and five-star hotels in Nev?ehir in Turkey. While analyzing the data, reliability - validity tests, correlation and regression analysis methods were practiced. At final of the sufficient test levels of reliability and validity tests, there was a negative trend but significant correlation between Lmx and organizational cynicism. While testing hypothesis, Lmx’s all dimensions negatively correlated with organizational cynicism’s dimensions and it was specified that employees displayed more negative tendency to contribute to their organizations than other dimensions. However organizational cynicism’s behavioral and cognitive dimensions didn’t affect significant to Lmx’s professional respect(esteem) dimension on the other hand, Lmx’s impression dimension was affected in low grade with organizational cynicism’s emotional dimension.

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